Switching guides
Moving a car between auto-pay accounts is where fines happen — the plate ends up registered nowhere and a camera catches the gap. These guides walk each operator's cancellation safely, whether or not you join us afterwards.
How to cancel TfL Auto Pay (or move a vehicle off it)
Cancel TfL Auto Pay or remove a vehicle from it: the exact steps, what happens to pending Congestion Charge and ULEZ charges, and the fastest route when you've forgotten your password.
How to close a Dart Charge account (or remove a vehicle)
Close your Dart Charge account or remove a vehicle: the steps, what happens to your remaining balance, and the crossing-in-the-gap trap that causes PCNs.
How to close an M6toll account (or remove a vehicle)
Close your M6toll Breeze account or remove a vehicle from it: the steps, balance refunds, and how to avoid the £70 PCN gap while switching.
Locked out of your TfL Auto Pay account? How to recover it
Can't sign in to TfL Auto Pay? The reset flow, the security questions trap, and the phone route that actually works — plus how to never be locked out before a deadline again.
Locked out of your Dart Charge account? How to recover it
Can't sign in to Dart Charge? How to recover the account, pay a crossing without logging in so you never miss the midnight deadline, and how to end the annual lockout cycle.
Locked out of your M6toll account? How to recover it
Can't sign in to your M6toll Breeze account? Recovery steps, the customer-services route, and how to stop the annual lockout cycle for the M6 Toll's barrierless charging.